This afternoon, our phone rang, showing a toll free number on the caller ID. We answered and to our surprise, it was someone (perhaps in India, based on their accent?) claiming to be from Dell Tech Support. He asked for technical support to help one of their Dell customers who was trying (very unsuccesfully) to install a CLEAR USB Modem on their Dell Laptop computer running Windows 7.
Now why that Dell Customer didn’t simply contact CLEAR Customer Care via their 800 number direct, who knows? They called Dell instead, thinking it was a problem with Dell’s computer.
CLEAR is broadband Internet - a substitute for your cable, DSL or other high-speed internet service.
CLEAR connects you to the Internet like a giant city-wide wi-fi network. Just plug the CLEAR modem to your computer, and get online. It’s that simple! Don’t bother with digging up your yard or running wires to your home! AND, you can enjoy your CLEAR Internet connection from home or anywhere around town or around the country within CLEAR coverage areas.
CLEAR Home Internet allows you to get all your home computers online at blazing fast speeds with no appointment, no installation and no phone line needed. Just plug and surf. Keep any existing router and home network hardware.
CLEAR On-the-Go Internet allows you to go anywhere in CLEAR coverage and get super fast mobile internet™. Use a WiMAX-ready device, or simply plug the USB modem into your laptop.
Call us at 210-771-7075 or email us at lee@wimaxsatx.com. We only work 7 days a week, cause we take a break on the 8th day. Oops, somebody forgot to tell us there wasn’t really an 8th day. Oh, well! Seriously, we respond to your calls when you need the help or advice, 7 days a week, daytime, weekends, or evenings by appointment only.
This particular post has exactly nothing to do with CLEAR Wireless Internet Services in San Antonio, but from time to time, we like to share some of our favorite sources of reliable PC / Windows information and tips.
We’ve been a fan and follower of Leo Notenboom for quite a while now, subscribed to his weekly e-newsletter, and to his Twitter account “askleo“. Ask Leocovers a wide range of common and uncommon topics.
He responds to questions very calmly and in an easy to understand manner. Visit his website, www.ask-leo.com and subscribe to his free weekly newsletter for awhile, and see if you don’t agree. He also has a very helpful FAQ section with past archived questions.
We are currently sitting inside the huge San Antonio Emergency Operations Center, posting this article using our CLEAR modem in one of the conference rooms, attending the monthly meeting of the Bexar County ARES (Amateur Radio Emergency Service), the local emergency ham radio group.
Naturally, we powered up our laptop and plugged in the CLEAR USB modem, testing both the 4G only, and the CLEAR USB 4G+ (combo 4G/3G) modem. We also demonstrated the CLEAR Spot mini-hotspot device as well.
Not the fastest speed we have seen, but considering all the insulation and shielding built into this huge facility, not bad at all. The location of this super secure facility is well known as being on the former Brooks AFB, now called Brooks Citybase, but the exact location is still sort of a loosely held secret and access to the building is restricted those who need to be there.
We’ve received the CLEAR Wimax Internet March / April Spring Special Deals, and there have been some significant changes to the pricing structure, just as we had “warned” you about earlier.
There are no more “PICK1″, “PICK2″ or “PICK3″ plans. Instead you have “Get 1“, “Get 2“, etc. And instead of saying “Home” and “Mobile“, we now have “Home” and “On-the-Go” Internet services. The CLEAR combo 4G/3G USB card for your laptop is now the “CLEAR USB 4G+” modem. If you wanted the old PICK3 plan that let you have a Home Modem and 2 USB modems, sorry, not available any more.
One of the big improvements, in our opinion, is the ablity to substitute a CLEAR USB 4G+ modem in place of a CLEAR USB 4G (only) modem, by adding $15/month to the service plan, and then leasing or purchasing the appropriate modem. The Home modem remains in 4G mode only.
Everytime we post a new article, it gets blasted on via Twitter, with a link back to our site, to that particular article, just like this one was done. In fact, look along the left column of this webpage to see previous Twitter messages, including this one! We also post Twitters directly from time to time, not based on articles, if we find some hot topic that we just have to Tweet!
So if you want to keep current on our postings, you can either set us as your home page (or one of them), remember to visit often, use the RSS feed to pull the top headers into your Google.com home page, or sign up to follow us on Twitter!
Our Twitter account is of course WiMaxSATX (not case sensitive), and we have lots of other CLEAR dealers following us from around the USA to find out the latest news, current customers who want to keep informed, potential customers who haven’t yet made up their mind to buy CLEAR, and of course some of our competitors here in San Antonio who are trying to figure out how we got our website to monopolize the top 10 of Google.com when you search for key phrase “CLEAR Wimax San Antonio”. Sorry, we won’t tell you how we did that, other than to say we don’t buy key words from Google.com and we follow the marketing guidlines from CLEAR very closely to keep out of hot water with them.
We only work 7 days a week, cause we take a break on the 8th day. Oops, somebody forgot to tell us there wasn’t really an 8th day. Oh, well! Seriously, we respond to your calls when you need the help or advice, 7 days a week, daytime, weekends, or evenings by appointment only.
We’re currently accepting applications from motivated folks who think they can help sell CLEAR Wimax Wireless Internet services in the San Antonio area. Self motivated, able to generate your own leads, cover your own expenses, and get paid commission only. We do pay what we think is a higher rate of commissions than any of our other fellow dealers in the area, believing that if we “feed” those who are doing the leg work to generate the sales, we’ll end up making higher overall profits than if we only have one or two sales reps working the town for new clients.
Several of our current reps have current / former DirecTV sales / installer experience, another simply has access to high levels of traffic passing thru his shop, and one is a computer consultant (in competition with us). So you can tell we like to work with our folks, communicate regular and keep them motivated.
We just got the official word this morning in writing, that the current package deals (Pick1, Pick2, Pick3) will end at midnight on Sunday, February 28th!
So for those of you who were snoozing and waiting until the last minute, that time is now!
Yes, there are some new offers that take effect on Monday, March 1st, but we can’t release them yet.
Suffice to say, some of the prices are going up! Such as the (former) PICK2 with 2 USB modems. And there is no more price guarrantee for life on the package deals any more. But you can “upgrade” any USB modem in a bundle to the 4G Plus (4G / 3G combo) for only $15/month each, on new activations only, we suspect.
WiMAX made strides this week. Clearwire released its 2009 and 4Q results while Sprint showcased its latest 4G marketing plans. It also outlined the markets where Sprint will launch WiMAX services in 2010. Sprint highlighted how its 4G service can help municipalities and health care companies.
Greenpacket highlighted its plans to market and grow in 2010. Huawei also made a splash by announcing its plans for the WiMAX equipment market in Asia. San Marino, a very small country in Europe, will become the first to be completely covered by WiMAX. Craig Wireless will cover much of the populous areas of western Canada with WiMax after launching it in Vancouver and Vigo, Spain launched a network for use in public spaces. 7NetLayers began services in Iraq.
We promised you a quick video to let “U Bee” the judge of the new LED light used by the Ubee PXU1900 CLEAR USB Modem, compared with the LED light used by the current Motorola USBw25100 CLEAR USB Modem. Here is a short 46 second video clip (with no audio) to let you be the judge.
@wd0ajg The Cust Care lady just asked for "any email to send confirmation". I said I didn't have an HEB email address, but that was okay. 4 days ago
Helped out #clear cust who tried 2 use the flash drive software w/ his USB modem, instead of dl new frm clear's website. dnt buy frm me orig 4 days ago
Of course, i'm not proposing that anybody lie 2 #sprint in order 2 falsely claim a discount on their cell phn bill, even if no proof needed. 4 days ago
@nanpalmero Did you ever get your freeby #Clear stuff from San Antonio's CLEAR Launch Party last December? 4 days ago
Found out that #sprint takes 20% off your cell phone bill if you tell the customer care person u work for #DirecTV4 days ago
Found out that #sprint takes 25% off your cell phone bill if you tell the customer care person u work for #HEB Grocery (Texas only) 4 days ago
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PC MacAnswers became an Authorized Retailer for Clear.com in October 2009. We were among the first hundred dealers to pass their stringent requirements and sign up for this great service.
We are NOT CLEAR employees, we are an independent dealer providing a value added service.
We bring the CLEAR WiMAX equipment to you, and to perform free signal tests prior to signing up for any service. This service is always free. Our competition won't usually agree to do that.
We are also accepting applications for sales folks who want to work on a 100% commission basis, selling CLEAR services for us in the San Antonio market, or elsewhere. We're willing to work out deals that nobody else will offer, if you are ready to make qualified sales.
We also offer on-site computer repairs, upgrades, and of course removal of spyware & viruses. That service is not free, sorry!
We don't hide behind a faceless web site, unlike some of our competitors, so here's the contact info for our boss...